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FAQ's

Q.Why should I choose a Luxury Villa over a hotel?

A.Florida Hotels can be very expensive. Most hotel rooms accommodate a range from 2-4 (2 adults and 2 children) which will be very cramped for your vacation. For the price of a medium room you can rent a luxury villa with your own private pool and all the space you will need. Don't forget villa's can sleep up to 16 people imagine the cost of 5 or 6 hotel rooms per night compared to the cost of the villa. Most resort communities also have the facilities of a top class hotel as well.

Q.How many bedrooms are there in a Villa?

A.We have a range of villas with different numbers of bedrooms, between 3 and 8, to suit most needs. Check the web site for full specification of each villa.

Q.How do we get to the accommodation?

A.Upon paying the final payment to book your villa, you will be e-mailed a welcome letter and directions to the villa. Most of our villas are 20-30 minutes from Orlando International airport and about an hour from Sanford airport.

Q.How do we gain access to the accommodation?

A.Access details will be given to you along with directions to the villa when you have paid for your accommodation in full.

Q.Do we have to pay a security deposit?

A.A security deposit is charged to cover the cost of any damages that may occur. This is $500 and paid, and retained in escrow, via Paypal®. This will be fully refunded if you respect the villa and leave it as you found it.

Q.Do I have to care for the pool?

A.No, all our villas employ a management company to take care of the pool weekly or bi-weekly. The pool will be cleaned and sanitized to ensure that it is in the best condition. There is however a pool net available to take any leaves etc off the surface should this be required

Q.Can the pool be heated?

A.Yes, the pool and spa (if applicable) can be heated for an additional charge. Heat is usually not required from May through October

Q.Is the accommodation cleaned before and after our stay?

A.Yes, the house is professionally cleaned before you arrive and after you leave. This is at no extra cost to yourself.

Q.Where can I check e-mails and access the internet?

A.Most villas have Wi-Fi which is generally provided free of charge. There also may be internet access in the community club house at a small charge. Check the web site for specific details on the individual villa page on our web site.

Q.How many people can share the accommodation?

A.Each villa is licensed for a specific number of people which is clearly shown on the web site. Generally the range is from 6 - 16 guests

Q.What does the kitchen include?

A.Most villa kitchens have a table and chairs, large refrigerator with ice maker, dishwasher, oven, stove, microwave, small appliances, dinnerware (dishes, cutlery, glasses etc) and cooking utensils (pots, pans etc)

Q.Is there a laundry room?

A.Most villas will have a washing machine and tumble dryer which you can use free of charge for your personal belongings.

Q.Do you allow smoking in the accommodation?

A.Generally No, but check the web site for villas that do

Q.Are pets allowed?

A.Generally No, but check the web site for villas that do

Q.Is there a games room?

A.Generally Yes. The most common games are Pool Table, Foosball and video games.

Q.What if we have any problems or questions during our stay?

A.Each villa owner has a local management company who look after the accommodation and are on call 24/7 to look after you. Full details will be provided to you before your departure and are listed in the villa.

Q.Can I speak to someone regarding the villa?

A.We would be delighted to answer any questions you may have. You can call us on +44 1254 822803 during the day or +44 7388 698 051 (mobile/cell). Text us and we'll ring you right back. You can also contact us via the web site or by email on findmeavilla@wwtv.us. Please note that the UK is at least 5 hours ahead of the US so please check the time before calling in the evening.

Q.Do we need travel insurance?

A.We highly recommend every guest has full travel insurance suitable for the United States of America and the cover is effective from the date you book NOT the date to go.

Q.Are there restaurants nearby?

A.All of our villas are situated within 1-3 miles of numerous restaurants to suit most tastes and budgets. Also nearby are mini golf courses, supermarkets, pharmacy's, shops, medical facilities etc. Check our web site for exact details for each community.

Q.How far are we from the theme parks?

A.All of our villas are within a short drive to Disney, Universal Studios, Legoland and SeaWorld. The Kennedy Space Centre, Busch Gardens and Cocoa Beach are about a 45-60 minute drive.

Q.Is there anywhere we can hire facilities for small children?

A.Yes. We can provide a quote for all types of extras you may need such as cots (cribs) and strollers (buggy's). These are available to add to your enquiry from the web site.

Q.Is the accommodation suitable for guests with disabilities?

A.Although none of our villas are specifically adapted for guests with disabilities, we can match a suitable villa to your needs that has a full bedroom and bathroom downstairs. These are only likely to be suitable to guests who can transfer from a wheelchair without hoist assistance. Usually, the whole of the ground floor and pool area is accessible by chair but check the web site for details.

Q.How do we Book?

A.Go to www.wewantthatvilla.com where you can search for your specific villa and send an enquiry from there. We will guide you through the whole process from there.